Wireless Queuing Paging Calling System with Timer Camera Digital Display for Hospital Fastfood Bank and Queue Management Self-Service Machine
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Queue Management Self-Service Machine
A queue management self-service machine, also known as a queue dispenser or ticketing machine, is a device commonly found in various public service places, commercial venues, and financial institutions. It is designed to manage and organize customer queues efficiently, improving service efficiency and the customer experience.
Main Functions
Queue Number Issuance: When a customer arrives, they can obtain a queue number by operating the machine. The number typically contains information such as the service category and the order of queuing.
Service Guidance: The machine can display or prompt customers with information about which service window or counter to go to when their number is called.
Service Category Selection: It supports customers in selecting different service types, such as deposit, withdrawal, consultation, etc., in banks, and different business types in government service halls.
Information Inquiry: Some advanced queue management self-service machines also provide information inquiry functions, allowing customers to query relevant business processes, required materials, etc.
Feedback Collection: After the service is completed, customers can provide feedback on the service through the machine, which helps improve service quality.
Working Principles
Hardware Composition: It usually consists of a touch screen, a printer, a controller, a display screen, a speaker, and other components. The touch screen is used for customer operations, the printer issues queue tickets, the controller coordinates the operation of each part, and the display screen and speaker are used to prompt queue information.
Software System: The software system manages the queue logic, including number generation, queue order maintenance, and information interaction with the service window system. When a service window is ready, the system notifies the next customer by number.
Communication Connection: It is connected to the backend server or the service window system to ensure the real-time update and transmission of queue information.
Advantages
Improve Orderliness: Avoid chaos caused by crowding, making the service environment more orderly.
Reduce Perceived Waiting Time: By providing clear queue information, customers can understand their waiting status, reducing anxiety about waiting.
Optimize Service Resources: The system can allocate service resources reasonably according to the flow of people and business types, improving the utilization rate of service windows.
Enhance Customer Experience: The self-service method is simple and convenient, and customers can independently complete the queuing process without relying too much on staff guidance.
Provide Data Support: The queue management system can collect and analyze data such as customer flow and waiting time, providing a basis for business management and decision-making.
Store Notice:
All the self-service queuing and calling machines in our store are customized products. If you need to learn about specific project requirements, please leave your contact information. Our designers will quickly provide you with a free exclusive solution design.
Why choose us?
Specification
item | value |
place of origin | China |
brand name | BEST |
Mounting type | Floor standing, Wall |
Product name | Queue Management System |
Hard disk | Solid-state drive 128G |
Power supply | 12V adapter, 220V power supply |
Screen size | 17-inch capacitive touch screen |
Touch type | 10-point capacitive touch |
CPU | Intel Core i3-2430M |
Memory | Kingston DDR3 4G |
Size | 17inch/19inch/21.5inch etc. |
Feature | Automatically Queue Service |
Application | Bank Hospital Clinic Cinema |
Material | Cold Rolled Steel |
Certification | ROHS CE FCC |
Resolution | 1280*1024 |
Screen aspect ratio | 4:3 |
Viewing angle | 89/89/89/89(TYP.)(HV) |
Screen brightness | ≥250cd/m2 |
Warranty service | 2 Years |
FAQ:
Q:Who are we?
A:We are based in Guangdong, China, more than ten years factory history.
Q: How can you guarantee the production quality ?
A: 2 years warranty,Lifelong maintenance. our production quality follow ISO9000 standard system, Also have CE,FCC,RoHs certificates. stable design team,10 years experience of QC team and strictly quality control system guarantee the production quality. accept third part Inspection,high&low temperature.
Q: How long can I expect to get the sample?
A: Sample time: 3 days.
Q: Why should you buy from us not from other suppliers?
A: Professional sheet metal factory and team of designers and engineers.Professional and rich quality control team. 48 hours of machine aging test before delivery, QC team will strictly control every procedure and detail! (such as appearance, color, configuration, touch function ...)
Q: Are you manufacturer(factory)?
A: Yes, we're. Also OEM/ODM service available here.
Q: What's your MOQ?
A: One sample can be provided first for evaluation.
Q: What kinds of payment methods does your company accept?
A: Most of methods accepted here, such as T/T, L/C, Western Union, Credit Card, MoneyGram,etc.